Zip n' Steam Privacy Policy

Privacy Policy

Personal information is private so we treat it with the highest standards of security and confidentiality. We never sell or share any information we have about you with any other company. A feature of the Google Checkout processing that we use is that your purchase history or full card details are never shared with us, so your financial information is not abused. Please see http://checkout.google.co.uk for more information.

We'll never request information from you that's excessive for our purpose, and we try, with your help, to keep any information we hold about you up-to-date and accurate. Any information we store that is no longer relevant will be deleted after a reasonable length of time.

We will only contact you if you leave the box ticked on the checkout page to receive promotional e-mails from us. If you do not wish to be contacted, please untick that box when ordering.

Online Secure Shopping

When you place an order with us, it's done using the Secure Socket Layer (SSL) encryption method; your details are encrypted before the information goes from your computer to ours. When this is happening you'll see a little padlock symbol at the bottom of the browser - this means that your details are totally safe from prying eyes. This method is the recognised standard for secure transactions.

If you have any comments, questions, concerns, ideas, or just fancy getting in touch, please contact us.

A few important details that you should know.
We may not be able to accept your order, or part of your order, due to one of the following reasons:

• Authorization of your payment failed
• We made a pricing or product description error

If there are any problems with an order, you'll be contacted by one of our Customer Services Advisors.

Your Google Checkout logon details are exclusive to you, are non-transferable, and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your log in details, or become aware of any misuse, then you should contact Google immediately.